If you encounter a 404 Not Found error on your website, try the following troubleshooting steps:
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Check the URL: Make sure the URL is typed correctly without any extra spaces or errors.
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Verify File and Directory Permissions:
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Open File Manager in cPanel.
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Ensure directories have permissions set to 755 and files to 644.
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Review the .htaccess File:
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The .htaccess file controls URL behavior and can sometimes cause 404 errors.
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Check it in File Manager for any incorrect rules or typos.
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Check Redirects: Ensure any redirects you’ve set up in cPanel are correct and not causing the issue.
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View Error Logs:
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Go to Error Log under the Logs section in cPanel.
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Look for specific error messages that can help identify the problem.
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If the error persists after these steps, contact Prabhu Host support for assistance in resolving the issue.