How to Fix “Sorry, You Are Not Allowed to Upload This File Type” in WordPress

This error occurs when you try to upload a file with an unsupported extension in WordPress.

Supported File Types in WordPress

• Images: .jpeg, .jpg, .png, .gif, .ico

• Documents: .pdf, .psd, .xlsx, .odt, .ppsx, .pps, .pptx, .docx, .doc

• Audio: .mp3, .wav, .ogg

• Video: .mp4, .wmv, .ogv, .3g2, .avi, .m4v, .3gp

Uploading files outside these types will trigger the error:

“Sorry, you are not allowed to upload this file type.”

How to Fix

1. Access File Manager

   • Go to Site Tools → Site → File Manager.

   • Open the wp-config.php file in your WordPress site folder (public_html).

2. Enable Unfiltered Uploads

   • Add this line above:

    

   define('ALLOW_UNFILTERED_UPLOADS', true);

   • Save the changes.

3. Upload Your File

   • Go to WordPress Dashboard → Media → Add New and upload the desired file.

4. Security Recommendation

   • After uploading, remove the line from wp-config.php.

   • Add it back only if you need to upload unsupported file types in the future.

Tip: Only enable unfiltered uploads temporarily to avoid security risks.